1Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Futurebloom.ai ("Futurebloom," "we," "our," or "us"), a company operated from Ontario, Canada.
By accessing our website at futurebloom.ai, creating an account, or subscribing to our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
These Terms apply to all clients regardless of whether they subscribe on a month-to-month or annual basis. Where the terms of a specific plan differ, those differences are noted explicitly.
2Description of Services
Futurebloom provides Answer Engine Optimization (AEO) services designed to improve the visibility of your local business in AI-powered search tools such as ChatGPT, Perplexity, and Google's AI search features, as well as traditional search engine optimization (SEO) for Google search results.
Depending on your subscription plan, our monthly services may include:
- Schema markup installation and maintenance
- Google Business Profile optimization including Q&As, posts, and descriptions
- Citation and directory listing building
- Answer page creation and publication to your website
- Google Search Console setup and monitoring
- Monthly reporting on work completed and visibility metrics
The specific deliverables for your plan are outlined in your subscription confirmation. Futurebloom reserves the right to adjust its service methodology as the AEO and SEO landscapes evolve, provided that the core scope of deliverables is maintained.
3Subscription Plans and Payment
3.1 Plan Options
Futurebloom offers the following subscription options:
- Month-to-Month — billed monthly, no long-term commitment required
- Annual Plan — billed annually at a discounted rate, with no setup fee
Your selected plan and pricing will be confirmed at checkout. All prices are displayed and charged in Canadian dollars (CAD) unless otherwise stated.
3.2 Setup Fee
A one-time setup fee applies to month-to-month subscribers. This fee covers the initial audit of your online presence, account configuration, and onboarding. The setup fee is charged at the time of your first payment and is non-refundable.
3.3 Billing and Renewal
Monthly subscriptions are billed on the same date each month corresponding to your original signup date. Annual subscriptions are billed once per year on the anniversary of your signup date. Your subscription will automatically renew unless cancelled prior to the renewal date.
All payments are processed securely through Stripe. By providing your payment details, you authorize Futurebloom to charge your payment method on each billing date. You are responsible for ensuring your payment method remains valid and up to date.
3.4 Late and Failed Payments
If a payment fails, we will notify you by email and attempt to process the payment again within 3 business days. If payment remains unsuccessful after two attempts, your account may be suspended and service delivery paused until payment is received. We reserve the right to terminate your account if payment is not received within 14 days of the original due date.
3.5 No Refunds
All fees paid to Futurebloom are non-refundable, including the setup fee and any monthly or annual subscription fees. This applies regardless of whether services were fully utilized during the billing period. We encourage you to review our services carefully before subscribing.
4Cancellation
4.1 Client Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting us at support@futurebloom.ai. Upon cancellation, your service will remain active through the end of your current billing period. No further charges will be made after that date.
For annual subscribers, cancellation takes effect at the end of the current annual term. No partial refunds will be issued for unused months within an annual plan.
4.2 Cancellation by Futurebloom
Futurebloom reserves the right to suspend or terminate your account and access to services at any time, with or without notice, if you:
- Violate any provision of these Terms
- Provide false or misleading information during onboarding
- Engage in abusive, threatening, or inappropriate conduct toward our staff or subcontractors
- Fail to provide necessary access (such as Google OAuth or WordPress credentials) required to deliver services
In the event of termination for cause by Futurebloom, no refund will be issued for any prepaid fees.
5Client Responsibilities
To allow Futurebloom to deliver services effectively, you agree to:
- Provide accurate and complete information during onboarding including your business name, address, phone number, website, and service area
- Grant Futurebloom access to your Google account (via OAuth) and website (via Application Password or contributor access) as requested during onboarding
- Respond to requests for information, approval, or clarification within a reasonable timeframe
- Ensure that your website remains functional and accessible throughout the term of service
- Notify us promptly of any changes to your business, website platform, or login credentials
Futurebloom will not be held responsible for delays or degraded service quality resulting from the client's failure to provide timely access or information.
6Third-Party Account Access
To deliver AEO and SEO services, Futurebloom requires access to certain third-party platforms on your behalf. By connecting these accounts you authorize Futurebloom to:
- Access and update your Google Business Profile, including posting Q&As, photos, and business descriptions
- View Google Search Console data related to your website
- Publish and edit content on your website using an Application Password or contributor account access
All credentials are encrypted using AES-256-GCM encryption. Access is strictly limited to the personnel necessary to deliver your services. You may revoke access at any time through your account settings or directly through Google and your website platform. Revoking access may limit our ability to deliver some or all services.
You represent that you have the authority to grant Futurebloom access to these accounts and that doing so does not violate any third-party terms of service.
7Deliverables and Intellectual Property
7.1 Content Ownership
All content created and published by Futurebloom on your behalf — including answer pages, Google Business Profile updates, citations, and schema markup — becomes your property upon delivery. You retain full ownership of all work product published to your website or your Google Business Profile.
7.2 Futurebloom Platform and Tools
The Futurebloom platform, software, methodology, templates, and proprietary tools used to deliver services remain the exclusive intellectual property of Futurebloom. These Terms do not transfer any ownership or license in our platform or underlying systems to you.
7.3 Client Content License
You grant Futurebloom a limited, non-exclusive license to access, use, and modify content on your website and Google Business Profile solely for the purpose of delivering the services you have subscribed to. This license terminates upon cancellation of your subscription.
8No Guarantee of Results
Futurebloom guarantees the completion of agreed monthly deliverables — including the creation and publication of answer pages, GBP updates, citation building, and schema maintenance — as outlined in your plan. We do not guarantee specific outcomes including:
- Placement or mention of your business in any specific AI tool such as ChatGPT or Perplexity
- Specific rankings on Google or any other search engine
- A specific number of website visits, phone calls, or customer inquiries
- Revenue or business growth outcomes
AEO and SEO results depend on many factors outside our control, including algorithm changes by Google and AI platforms, competitor activity, the quality and history of your online presence, and local market conditions. Our commitment is to apply industry best practices and deliver consistent, high-quality work on your account each month.
9Limitation of Liability
To the fullest extent permitted by applicable law, Futurebloom and its officers, employees, subcontractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to loss of revenue, loss of data, or loss of business opportunity.
In no event shall Futurebloom's total liability to you for any claim arising from these Terms or your use of our services exceed the total amount paid by you to Futurebloom in the three months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
10Indemnification
You agree to indemnify, defend, and hold harmless Futurebloom and its officers, employees, and subcontractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your breach of these Terms
- Your use of our services in a manner not authorized by these Terms
- Any content you provide to us that infringes the rights of a third party
- Your violation of any applicable law or regulation
11Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared in the course of the service relationship, including business strategies, financial information, and customer data. This obligation survives termination of these Terms.
Futurebloom may reference your business name and general results (such as improved AEO score or number of citations built) in marketing materials, case studies, or testimonials unless you notify us in writing that you do not consent to such use.
12Modifications to Terms and Services
Futurebloom reserves the right to update these Terms at any time. When we do, we will revise the effective date at the top of this document and notify you by email at least 14 days before the changes take effect. Your continued use of our services after that date constitutes acceptance of the updated Terms.
We also reserve the right to modify our service offerings, pricing, and platform features with reasonable notice. Price changes will be communicated at least 30 days in advance and will take effect at your next renewal date.
13Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
In the event of a dispute arising from these Terms or your use of our services, the parties agree to first attempt to resolve the dispute informally by contacting Futurebloom at support@futurebloom.ai. If the dispute cannot be resolved informally within 30 days, either party may pursue resolution through the courts of Ontario, which shall have exclusive jurisdiction.
14General Provisions
- Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Futurebloom with respect to the subject matter herein and supersede all prior agreements and understandings.
- Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
- Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. Futurebloom may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force Majeure. Futurebloom shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to internet outages, platform changes by third parties such as Google or WordPress, or natural disasters.
15Contact Information
If you have any questions about these Terms, please contact us at: